- Compliance with legally required data protection and self-imposed data protection standards
- Observance of notice obligations (GDPR, Robinson list, opt-outs for advertising, etc.)
- Fulfillment of prescribed duties for managing IT processing
- Implemented since: 2014
- Valid until: 31.12.2027
"or exemplary quality and performance, Kern GmbH has been awarded the Lettershop Quality and Performance Seal of the Deutscher Deutscher Dialogmarketing Verband e.V. (DDV) since April 2014. The seal ensures that the company meets the quality and performance standards of the Council DirectMail Services and consistently delivers work that is highly consumer- and client-friendly.
Founded in 1998, the Council aims to promote addressed direct mailings in terms of quality and quantity and to create a positive public image of direct mail. Council members also work to ensure transparency regarding service offerings, quality standards, and conduct toward users. Assessment criteria include compliance with required obligations for data processing, adherence to information duties toward address owners and clients, and observance of legal and voluntary data protection regulations. Regular employee training is conducted to maintain these standards.
Related links
- Information on the quality and performance standards of the DDV
https://www.ddv.de/verband/qualitaet/qualitaets-und-leistungsstandards.html (German)
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